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Installation Issues

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CUDA Toolkit Not Found

Problem: RightNow AI can’t detect your CUDA installation. Solutions:
  1. Verify CUDA Toolkit 11.0-12.5 is installed (not just runtime)
  2. Check installation path:
    • Windows: C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v12.x
    • Linux: /usr/local/cuda or /opt/cuda
  3. Add CUDA bin directory to system PATH
  4. Restart RightNow AI after installation

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NCU Profiling Permission Denied

  • Windows
  • Linux
UAC Elevation: Allow RightNow AI to run as administrator when prompted.Manual Registry Fix:
# Run Command Prompt as Administrator
reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\Performance" /v "Disable Performance Counters" /t REG_DWORD /d 0 /f

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AI Provider Issues

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OpenRouter API Key Not Working

Problem: “Invalid API key” or connection errors. Solutions:
  1. Verify API key at openrouter.ai/settings/keys
  2. Check for extra spaces or special characters
  3. Ensure account has credits/payment method
  4. Test connection in Settings → AI Providers

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Local Models Not Responding

Problem: Ollama/vLLM/LM Studio not working. Solutions:
  1. Ollama: Verify service is running: ollama list
  2. vLLM: Check server endpoint is accessible
  3. LM Studio: Ensure local server is started and model loaded
  4. Verify firewall isn’t blocking local connections

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Profiling Issues

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Kernels Not Profiling

Problem: ▶️ buttons don’t work or no metrics shown. Solutions:
  1. Ensure kernel contains __global__ functions
  2. Check CUDA code compiles successfully with nvcc
  3. Verify GPU supports compute capability 3.5+
  4. Close other GPU-intensive applications
  5. Try profiling a simple “Hello World” kernel first

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Inaccurate Performance Metrics

Problem: Profiling results seem wrong or inconsistent. Solutions:
  1. Warm up GPU with multiple kernel runs
  2. Use release build configuration (not debug)
  3. Ensure sufficient GPU memory available
  4. Profile on dedicated GPU (not integrated graphics)
  5. Check for thermal throttling: nvidia-smi

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Performance Issues

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Slow AI Responses

Problem: AI completions or chat responses are slow. Solutions:
  1. BYOK Users: Check OpenRouter account limits and credits
  2. Local Models: Ensure sufficient RAM/VRAM for model size
  3. Network: Verify stable internet connection
  4. Try switching to a smaller/faster model temporarily

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High Memory Usage

Problem: RightNow AI consuming too much RAM. Solutions:
  1. Close unused profiling panels
  2. Limit chat history length in settings
  3. Reduce autocomplete context window size
  4. Restart RightNow AI periodically for long sessions

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Getting Help

Community Support

Join our Discord for community help and discussions

Contact Support

Submit a support request for technical issues
Before reaching out: Please include your OS version, CUDA version, GPU model, and specific error messages to help us assist you faster.